Customer Testimonials
Friendly and professional services, Give advice what should be done to care for the car, .
Very professional and attentive Good communication, good repair and good service. The video review and explanation was very helpful.
Great experience. Good communication, no issues I received great communication throughout the process, and my car was serviced quickly and efficiently
Jay Marin provided exceptional service.He was professional and helpful.I highly recommend this place.
Jay Marin and Executive Honda has been my go to dealer since buying my car 11 years ago. The dealership does great work.
The service staff at executive honda are always top notch. Friendly professional courteous kind. A+
It was an excellent experience with Jay at executive Honda Wallingford, being treated well always makes the difference when I bring my car in, special thanks to Jay from Andrew
The service shop always takes care of our needs 100% The service shop is very attentive to customers
The process was quite fast and simple, he explained everything quite well and made sure I had a loaner vehicle while mine was at the shop.
Happy with the reporting system and the ease of getting the date and time we needed for service
Very easy process to get car serviced, staff is great I trust the dealership to continue to service my car
Great and easy to work with. Been coming here for many years. Always good experience.
We had a major problem with the car and it was handled efficient, professionally and an equitable outcome.
Had a problem, it was taken care of with! Honda was responsive and treated us well.
Polite, explained everything in detail. Respectful. Good listener. Knowledgeable. Informative, people person, spoke clearly & explained everything
An excellent experience- Executive Honda is lucky to have Gina on their team. She is a pleasure to work with.
Flawless Shawn was very professional and very knowledgeable. Did a great job. I would highly recommend him to anybody
They are very respectful and they handle everything in a timely manner Excellent job that they do
Always a good experience Everyone there is always very courteous and friendly. Very good customer service.
As usual, my experience with the dealership was excellent. The service was great and fast. I went home satisfied and happy.
Very friendly and prompt service. Jay is very personable, professional and knowledgeable. Thank you Jay.
no problems, great communication. Gina got back to me promptly and gave me bad news in a helpful way.
Loyota was very helpful and attentive throughout the process and did a great job. Questions were answered immediately. Loyota represents Executive Honda well.
Gina is excellent! Always answers my questions patiently I deeply appreciate the work she does
They took care of the recall right away and in a quicker time than expected. Staff was courteous and professional
Chris was great. My concern is that I'm not sure if the lazer pictures of the car is legit.
Quick and prompt but pricing is excessive I was in and out in the timeframe I was given. The costs for checkups at a dealership vs other technicians is a large gap, favoring the dealership
The service was quick and professional. Good communication on timing and I liked updates over text message.
Excellent service and pleasant agents. Good dealership but don't tell me I need a certain amount of words in this survey.
Great Service and follow up with the work provided. 111 222 333 444 555 666.
I requested an oil change, tire rotation, and have my AC to be checked. All I got for an investigation of the AC unit was it wasn't putting out cold air. I already knew that by driving the car. I was told they had to do a diagnostic check and it would cost $189 and I have to leave the car all day. If I was told that when I booked the appointment I could have made arrangements. Secondly I find it appalling that Honda is going to charge $189 for this check. You had the car for an oil change, ... Read More DealerRater - Jun 23, 2026
They do good work. I really like Chris, he's a good dude Chris is really good. I appreciate the whole team. They got my brakes done and turned around the same day
Everyone is attentive when dropping off your vehicle and they send texts and videos to show you the progress of the work being done. I trust the staff and won't take my car to be serviced anywhere else.
The amount of shop fees added to a simple oil change is ridiculous and robbery
Whenever I come in for service, Sean is super attentive. Gets the job done fast and is always listening. If I have any concerns he is an outstanding service man.
Very smooth process everyone was kind and made sure I was well taken care of. Great service!
Latoya was easy to work with and responsive to all of our needs. The dealership as a whole made it a fairly painless process.
They were very efficient. There was clear communication. They were able to have my car back to me the same day. They successfully repaired my AC and took care of a recall.
Always great! A wonderful experience with an extremely competent service center. Have a good day
Loved dealing with each person I had contact with. I bought a certified car with only 3k miles and it immediately had problems and is in the shop. Bad luck or a poor vehicle inspection idk
Always reliable And friendly And will honor coupons and doesn't matter that my daughters car is a Nissan
Gina is always very attentive and cares, I continue to come back for service because of the personalized attention.
Sean takes good care of me. I get great service there I wouldn't take my car anywhere else
I go here because I own 2 Hondas and it's easy to get to
Always an amazing experience with Chris there to take care of all the services needed
Sean was professional, contacted me with when hours of my car being towed to the dealership. He repaired the vehicle and I was back on the road is less than 24 hours.
Amazing customer service from Gina in service and John in sales! I would recommended anyone work with them.
They kept me apprised of the maintenance being performed and managed expectations by stating what would be performed for the recall service
The service was great! I appreciate the quick communication and thorough explanations for the work that needs to be completed, it makes me feel aware of my cars needs. I will be back!
I am a die hard Honda girl because of Jay Marin. He is the best company man ever! He is always able to fit me in for an appointment and works with me for my maintenance schedule and budget. He is very qualified and answers all my questions about my Honda. I really feel very indebted to Jay for his kind and meticulous service. He also can always find my keys lost somewhere in the car! ?? Lol!
Everything is good ?? I'm not good at that ?? I'll be back to see you ??
Professional, always keep you updated on the status of your vehicle. Sean is a pleasure to work with.
Excellent!!! Seamless and very efficient. This was for a recall and the service went very smoothly. Also garage is impressively immaculate!
Did all the requested work in one day. Very satisfied. Genna was very helpful and gave us a good deal
Brandon and Sarina were fantastic to work with. They made the process super easy and enjoyable which was not what I was expecting going into it. I love my new car and am glad I made the decision to purchase from Excutive Honda!
Courteous and professional Always great to have service with Sean. He will always get a 5 from me.
I have always been extremely happy with the service at Honda. They do a great job and I feel they treat the customer fairly.
I have always been extremely happy with the service at Honda. They do a great job and I feel they treat the customer fairly.
Great customer service!! The technician did a good job and I appreciate him sending a video. I love your dealership and the relationship you build with your customers. My oil light came on as soon as I got home and pulled into my driveway, so I came back the next day and they changed my oil fee of charge! What awesome customer service!
Christopher was prompt, accurate, accommodating and respectful. He got in touch as soon as the issue was located and was able to set us up with a loaner car until ours was fixed. Chris was very kind and helpful from start to finish
It was awesome. They always take good care of my car everytime I'm doing service. Gina is superb.
Never have a problem making a appointment for my vehicle with Executive Honda . Most recently Sean McMahon took care of me of my car immediately. So efficient even getting me a loaner for the inconvenience of waiting a few hours.
Always friendly, quick, and on top of everything. They always make sure I know what they are doing with my car and when, and never make me feel as if I’m being pressured into just buying things
I always feel valued and respected. I trust that I will get a clear explanation of repairs and never feel pressured into additional work.
Just Fabulous is all I can say... each and every member of the team is amazing and I wouldn't take my Pilot anywhere else
Salesman and the Finance personnel did a very good job. Executive Honda I would highly recommend.
This was one of the best car buying experiences from any dealership that I’ve had. What made me give a 4 star rating, was that when I purchased my car, it had 6 miles on it and was a a car from a car show. When I further inspected it, there was unreported damage to the passanger rear quarter panel, as well as as a paint scrape cover up to the rear bumper. John was awesome with scheduling fixes to the bumper, but the ding was never removed. Ozzy, the service rep thinks he’s a real big shot and has ... Read More DealerRater - Jun 12, 2026
Always a pleasure dealing with the dealership and Jay Marin. Jay explains any issues concisely and car serviced efficiently getting me back on the road right away.
They always take care of us. Through regular service or unexpected repairs. The entire service team, especially Sean, are great.
Good communication, im happy They explained every topic to me in detail and were very helpful; the people working here are excellent staff.
Great staff, great service The staff was very curtious and knowledgeable. That's it Thank you
Jay Marin was great. He greeted when I came in and walked through the process. He made the experience easy and time efficient
Everyone I dealt with was courteous, efficient and knowledgeable. Work was completed ahead of schedule. I shifted my Honda service to Executive because I found it superior to that provided by dealerships located closer to me.
Good Courteous and efficient, knowledgeable and helpful Pleasant, on time, easy to mke appts and uick to answer the phone
They are Awesome. Polite, on time and competent Worked to make my experience positive Great
A poor diagnosis on Friday before Memorial Day resulted in serious issues for 3 days until re-diagnosing the actual problem on Tuesday, which took 3 more days to resolve. However a loaner was provided on Tuesday that was helpful. Car has performed well do far since this event.
I'm 100% pleased with the service! It's professional and puts the customer first.
Sean and service staff are Professional courteous and prompt as usual. Pleasure to deal with
Brought in Pilot for service. Gave loaner vehicle instead of making me wait. Car work completed next day. Had issue with wipers after getting car back. Called and Sean got issue resolved when I brought car back.
Very good communications
Personnel were respectful, easy to reach, and kept me informed. My most recent experience was with Gina Roberts
Was polite. Kept me informed. Provided a courtesy car when my wait was going to be extended.
On time and reasonable price and my CRV is running smoothly. Sean was great and for sure we will look to the Executive team going forward.
Sean was great. He picked up the case that had been started by one of his peers and got it done.
efficient and honest easy to work with, always quality work, takes time to explain everything
Consistently available, friendly and competent I believe that sums it up. I don't have more to say.
Staff is always helpful, professional and efficient. Esther is especially helpful. Have been driving an Accord for many years and I'm still pleased with it
Had a defective tire on my 2024 Accord, Jay checked it out and the tire was replaced
Gets things done fast. So far everyone seems nice to talk to. Seems truth worth and like the car wash coupons
They fixed what was wrong with car in a timely manner n keep me informed throughout
This dealership are real dedicated to be friendly ,and do good job ,and real honest . people .
Always a good experience with Shawn Been going to Executive for 25+ years excellent service department
Thorough explanations of the status of my vehicle and thoughtful recommendations about how to address concerns.
I just bought a 2026 Honda Passport Trailsport Elite. John Cunha was my sales person and Xavier in the finance department were supurb. They were friendly, knowledgeable and very professional in every way. I really live rhat Executive has the lifetime powertrain warrentee. They gave me an excellent price and a better offer for my trade than I was offered at another local Honda dealership. If you are in the market for a Honda - go see John and Xavier down at Executive Honda in Walingford. They will make the car buying experience very enjoyable! They did for my me and ... Read More Google - Jun 2, 2026
I always have to wait for my car to be serviced, but I'm always in and out in a timely fashion. I can't say enough about Genna she's always there to answer any of my questions and I have plenty of them.
Genna is professional, personable, knowledgeable, and communicative. Executive Honda had been great to me and my family.
Genna is professional, personable, knowledgeable, and communicative. Executive Honda had been great to me and my family.