Customer Testimonials
Great service experience
Only place I trust to service my Honda !
It went quick. I had a key fob programed to my vehicle. It was done less than an hour. It work k s great.
Very good experience
Friendly good service
I had a great experience with this place. Especially Bob Repasky. He was a delight. He made my very stressful situation great again! If I could give him 20 stars I would. Thank you so very much Bob for all of your help!!!
The people there are kind, and I believe they are honest. Dealership is clean and I like it.
Had a concern getting a ride home and they actually gave me a loaner while they did the diagnostic testing.
Excellent service. Very timely. Courteous and professional staff. The video clips of mechanics assessment is very helpful.
Sean and the Service Dept. folks are always very friendly and helpful! Great place to take your car for service!
Not a regular service just a recall. Ask me on my next service interval Done
First new car buying experience. Able to handle everything through text and email. Was in and out in hour and a half. Incredibly considerate of my time. Super smooth process and I could not recommend her enough. Thank you 🙏🏼
Reached out to inquire about a purchase of a Honda Pilot. Danielle was rude and condescending. The request was simple. I gave the specific car and trim requesting the OTD price for the vehicle with the fees and expenses outlined. Danielle Grasso refused to offer any information other than a canned AI response to me. When I repeated my request her response was "LMK when you change your mind." Nice work Danielle. Great customer service and professional sales.
Service is always explained well, and performed well. We would never go anywhere else for service.
Went in to trade my car an get a new car didn't have the color i wanted but said it would be coming couple of weeks which is totally fine Such a great place met with Jon Cunha he's very nice not pushy very helpful my experience was fantastic friendly staff members Sarina is very nice an helpful. Highly recommend this Honda dealer ship will be picking up my new car this week an I can't wait 🙂 Thank you for the great experience Tim.
Second time leasing with executive and both fantastic experiences! Xavier is the best and Jonathan was so communicative. I appreciated their hard work and dedication to me as a customer !
I was uneasy about going to a new dealership for repairs…all good and I have a new service center that communicates wonderfully! Needed to find a new place closer to where I am now, the last place was also great…just had to say that.
Everything was handled in a timely and professional manner The service department meet my expectations
Jay j believe his name was was awesome approachable as the rest of the so called reps sat around not even a 1 moment someone will be with you nothing. It was Jay blonde hair short cut guy who was nice approachable and helpful if I ever go back he’s the only 1 I’m dealing with . But I brought my car In for a recall he got me in quickly fixed the issue and I had my car back by the end of the day ask for Jay he’s awesome.
Very fast and efficient. Would recommend them to my friends. Very knowledgeable about everything going on
Just bought a Honda Civic from here with Latoya as my salesperson, she and everyone else involved in the buying of the car was great. Very nice staff and clean dealership, 10/10 recommend getting a car from here.
Professional, upfront and fast Service is always professional and prompt. Jenna and her service is the reason I bought my car at executive, I have a dealer much closer to home but her kindness and patience with answering all my questions made me go with executive.
The sales department was wonderful. Brandon did a great job. The preparation of the car fell a little short for me. The vehicle I purchased had over 38,000 miles. Front tires were worn making noise tried a few things like rotation did not solve the problem how outside source look at tire tires I felt and they felt front tires need to be changed. Had to purchase for front tires..
No issues everything went well with the repair of the car all good with car
"THE BEST", I can't recommend Executive Honda highly enough. One of the most positive retail experiences I've ever had, Rex Bilachie, Xavier Matos and Jonathan Cunha are among the most professional sales staff you could ever hope to encounter!
My 1st experience there...went smoothly. I will be coming back for other services.
My truck was service in a very quick time and I received a video footage of the service from the technician working on the truck overall the service was done to my satisfaction
Prompt and courteous Feel well taken care of. Enjoy this beautiful, wonderful, lovely sunny weekend!
Mr. Chapman is not a pleasant representation of this business. He is dismissive of customer concerns including walking away and slamming the door in front of the customer and made off color comments to me in front of other dealership staff while walking away.
Everyone is so friendly! I especially like Esther in the service department.
This dealer ship treats me like family.ask for Rex , always helped me out . Thank you
Jay Marin is the main reason I continue to bring my car to the service department. I really appreciate how personable and easy going he makes the whole process.
Very prompt courteous and informative. Very prompt courteous and informative. I would highly recommend sean and Honda service staff
Prompt courteous and professional. Sean is great Prompt courteous and professional. Sean is great and provides great feedback and recommendations.
Sean was responsive, knowledgeable & friendly. Always a pleasure to work with. Maryann Boord Professional
Friendly professional staff.
Allways good
They estimated an hour wait and we were out before the hour was over.
Excellent. Always pleased with experience with the Service Department. Very timely . Tech explained what was done.
I appreciate that they don't try to push extra services on you every time you go in for an oil change! Every service advisor I've worked with there has been excellent.
Very smooth service call. I was kept updated about the progress, shown a video of the car and treated respectfully by all the staff.
Excellent service as usual ! Thanks Sean !! The the service service was was excellent excellent
Sean is very knowledgeable. He takes the time to explain everything. The service that I receive is excellent.
There was some confusion with my appointment, likely my fault. But the dealership was very accommodating and was able to fit me in, given how far I travel to come to this dealership
Great customer service and experience.
Executive Honda is by far the most professional environment and individuals to work with.
It was pleasant and it did not take very long for them to fix my car
"I had a fantastic experience purchasing my new Honda CR-V EX-L from the team at Wallingford. Both the salesperson and the manager went above and beyond to make the entire process smooth, transparent, and completely stress-free. They listened to my needs and worked together to give me a great deal with zero pressure. As for the car, the EX-L trim is incredible-the leather seats are premium, the 9-inch touchscreen is easy to use, and the ride is super smooth. I highly recommend visiting the team at Wallingford Executive Honda. Lidia
Osman is a very nice man who has helped me when I need help with issues in my car.
Gina Roberts was outstanding/ professional and the very best. Very accommodating. Everyone at Honda is outstanding.
Efficient, Knowledgeable, Helpful Esther was very helpful with my situation and contacted EasyCare warranty for me and gave me contact information so I could contact them about my warranty situation.
Genna is terrific! Always helpful and responsive to all my questions... The best of what 'customer service' should mean...
Reliable, efficient, trustworthy They are reliable, efficient and trustworthy! I've been coming here for years for a reason.
Excellent ! 4 years with them💕
Excellent service and knowledge of car. I have been buying Honda for years and would not buy anything else
She was very pleasant to deal with She's very knowledgeable As I said above, Genna Panaroni is very nice to deal with and she's very knowledgeable!
Received great service and my car was ready at the desired time. Always friendly service from Jenna
Attentive to what I needed. People are friendly willing to help and very professional Great
Courteous, professional good communication and thorough job. I recommend them, especially for Honda specific needs such as collision repairs and Executive Auto body and simple maintenance at executive Honda service.
Love Honda of Wallingford, the techs & reps are professional & friendly ! I hope to buy my 3rd Honda in 3 years this fall
The service is very professional. Gina is my shop liaison who discusses potential service requirements in detail and with transparency. She's warm and working with her has been a pleasure.
excellent service at competitive pricing cost and time efficient for the customer and love the service video
They are reliable and welcoming. The website has always been easy but even as an awkward guy the staff is great. Have definitely felt like they took care of me.
Fast and friendly Good prices, gets me in on time, always what I need. Fantastic
My 1-hr rate for an oil change & lube was not excessive. Waiting room was comfortable and the "Quiet room" off of that made reading a book while waiting almost enjoyable.
Executive Honda service always provides excellent car service. All of the service representatives are excellent. Service technician provides a video showing clearly what they’re working on. Highly recommend executive Honda!
Thorough explanations of the issues with my vehicle and outstanding customer service. Accommodated my schedule regarding drop off and pickup.
We have been servicing our car at Executive Honda for over 25 years. Everyone is professional, knowledgeable and friendly. The sales people are great as well, always offering us the best deal.
We had a knotty problem that required the involvement of Honda USA and Gina was terrific in expediting our case and making sure our car was serviced quicky!
Everything about my purchase of a new Honda Pilot Elite was flawless! Appreciate the attentiveness of our salesman, Bob.
Professional upfront with pricing and repairs simple maintenance etc done in a timely manner thorough explanation of anything that has to be done in the future
There is no place better than Executive Honda of Wallingford. Rex and Sarina made the process as smooth as possible, and were so easy to communicate with. They helped us out at a time that is typically very stressful and insured that the process was enjoyable and filled with smiles and laughter. We left with a brand new car, feeling safe, supported, and confident in the people we worked with.
Everything explained to me. No problems
Good experience I enjoy bring my car there they check everything for me Will come back
Did it quality work and I got my car back in a good time? I'm very happy my experience.
Very good customer service and car service excellent.
They always take very good care of me in my car. I will never go anywhere else except for Executive Honda.